Subscribe & Save

The ultimate set and forget, Subscribe & Save lets you schedule your orders so that they’re delivered to you at regular intervals (from 2 - 26 weeks), without the need to reorder every time. Once you sign up, you’ll also get a 5% discount.

The best part? It’s fully flexible which means you can add to your order, skip it, delay it or cancel it at any time by logging into your account.

You can skip, delay, add or cancel your order at any time by logging into your account.

No - you have full flexibility. You cancel your Subscribe & Save order whenever you wish. A reminder that if you cancel your order, you will no longer receive the 5% discount off your products. You are also able to re-join Subscribe & Save at any time.

Absolutely - simply log into your account.

If in the unlikely event your product is out of stock when it's time to send your order, we will send you an email to inform you of your order delay. Once the product you ordered is back in stock, we will send it out to you. 

Your card will not be charged until this point. 

If you wish to make any changes to your subscription, you can do this by logging into your account and going to 'Subscriptions'. 

If this happens, we will send you an email prompting you to check and update your details. We will then try and charge your card again 24 hours later, followed by every 3 days. We’ll do this 6 times and if we are unable to successfully charge your card after this time, we’ll skip your order.

It’s up to you! You can choose a frequency that’s anywhere between 2 weeks to 26 weeks. You’ll also be able to change this frequency anytime by logging into your account and updating the details to your subscription.

We have feeding guides available on our product pages that can help you determine how long it’ll take for your pet to go through a product — however each pet is different and so this depends on a range of factors. We can help you determine how often you should order, so simply contact us.

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